Your privacy is very important to SogoSolar. So this policy is all about how we keep your data safe.
It concerns how we collect and use personal data about you.
It is also relevant to people who use our website and do business with us.
The type of personal information we collect
Most of the personal information we process is provided to us directly by you when using our website or partner websites. We collect the following information:
- Name
- Address, email, phone number
- Questions and feedback
- If you open our emails and click our links
- Your Internet Protocol (IP) address and web browser
- How you use our site
How we use and store personal information
If we install and commission a system we will share your information with compliance bodies such as Building Control, MCS and District Network Operators amongst others, as part of our compliance with the regulatory framework. The information we share is restricted to name and address details.
We communicate with you about our products and services and other related things you might be interested in.
Your information helps monitor who uses our website and when, so we can develop it and our services in the future.
Your information is securely stored. We only keep personal data for as long as we need in order to fulfil our obligations. We will then dispose your information by removing records from our systems.
We do not
Share your information for matters other than that of compliance.
Knowingly collect data about children.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal
information you gave us to another organisation, or to you, in certain circumstances.
Consent
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting info@sogosolar.co.uk.
Third Party Links
Our website contains links to other websites but this policy applies only to SogoSolar so be sure and read the others.
Cookies
A cookie is data sent from a website and stored on your computer while you are browsing. It helps a website remember you next time you visit and also what you are interested in on the site.
Most web browsers have controls to restrict or block cookies but you can also disable them, although this may mean some aspects of our website are inaccessible.
Complaints
By contacting us we hope to be able to sort any problems quickly and to your satisfaction. Please email
info@sogosolar.co.uk.
SogoSolar Ltd
5 Mugrave Chambers
26 – 28 Mulgrave House
Sutton
Surrey
SM2 6LE
However, you can also contact the Information Commissioner’s Office if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk